We’re here to answer your questions about your Equity Loan.
In this section, you’ll find lots of handy information, including how to pay off your loan and how to make home improvements.
But don’t forget – you can call us on 0800 145 6663 or email email@example.com if you have any further questions. Please note, we will require certified ID from all applicants before we can proceed with any transaction.
Paying off your loan
Your loan deed will confirm when you need to pay your loan back. Alternatively, you may be in a position to pay back your loan before then, known as ‘redeeming’.
Remember, if you sell your home, you will need to repay the loan at that time.
Improving your home
We want you to make the most of your home, so carry on choosing that paint or wallpaper!
But if you are planning to make more extensive or structural home improvements, you will need Radian’s agreement. This won’t be complicated and the good news is that in most cases requests are approved.
Changing your mortgage
Whether you are shopping around for a new deal when your introductory rate expires, or looking to borrow more for home improvements, it’s likely you’ll want to change your mortgage at some point.
Your lender will ask Radian to approve these changes as we hold a legal charge on your property.
Renting out your home
The Equity Loan scheme was designed to help first time buyers purchase a home. To make sure it’s not used for commercial gain, your loan deed explains that you cannot let out your home.
You can take in paying guests or lodgers whilst you are living in the property. In exceptional circumstances, we may consider an application to let your home.
- A job relocation for a fixed period of less than 12 months
- Being a victim of harassment or a serious crime
Adding or removing an owner
If you want to make any changes to who owns your home, Radian will need to agree to this. You can get an application form by calling 0800 145 6663 or emailing firstname.lastname@example.org.
Any new owners will need to fit the criteria set for the loan scheme you have.
To remove an owner, we’ll need their consent in writing unless you have a court order stating that the home must be transferred to you. One of the parties who originally took out the equity loan will always need to remain an owner.
If you’ve been asked to provide a valuation report on your home, this will need to be carried out by a surveyor who is registered with the Royal Institution of Chartered Surveyors.
You might be asked for this if you redeem your loan or want to borrow more money on your mortgage.
If you would like advice on your mortgage or insurance options, it’s always best to talk to a professional.
Updating your details
Remember to let us know if your name or contact details change.
To update your phone number or email address, you will need to call the Radian Direct team on 0300 123 1 567.
If you have changed your name, you can either pop into one of our offices or send in a copy of your deed poll, marriage certificate, or decree absolute to:
Post Sales Team