Privacy

General

Radian is committed to protecting your privacy, and takes its responsibilities regarding the security of user information very seriously. This privacy statement sets out how Radian complies with both UK and European Union data protection requirements. We have structured our website so that you can visit without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement.

If you have any queries about the policy, please get in touch with us by emailing us atpr@radian.co.uk.

What we collect

We may collect the following information:

If you register for any of the services which are provided via the website we may collect your name, company name and contact information where applicable. Although it is not compulsory to give us this information, if you do not then we may not be able to provide you with the services for which you are registering.

Use of cookies by the Radian Group

Cookies are small text files that are placed on your computer by websites that you visit. They are used to give the owners of the website information about the visitors. Information such as what time of day they are coming to the website, and how long they spend on there.

Cookies can also be used to improve websites. For example, we may see that lots of visitors from the south aren’t accessing their area information, so we could improve the website by making that information more prominent and easier to find.

We don ‘t use many cookies, but the ones we would like to place on your computer are on this table, along with an explanation of what we would use them for:

Cookie Name Purpose More information
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies collect information about the way visitors access the information on our website. We use that information to make improvements and produce statistics such as the number of visitors to the site and the most popular pages being viewed.The cookies collect information anonymously. More information on privacy and security from Google.
If you would like to learn more about cookies, how they are used, which ones are on your computer and how to remove them, visit: www.allaboutcookies.org.You can also choose to opt out of Google Analytics tracking your website activity. To do this, visit: http://tools.google.com/dlpage/gaoptout.

 

When you use this website and agree for us to place cookies on your computer, you are agreeing that we may use your personal information for the purposes set out in this statement.

Other than as set out above, we will not distribute your personal information to third parties unless we have your permission or are required to by law. We will not sell or lease your information to any third parties.

YouTube cookies

We have several videos on our website that we’ve embedded from our Radian Group YouTube channel. Watching our videos on your computer can result in YouTube storing cookies on your computer, but these cookies will collect information anonymously and will not gather any information that would identify you personally.

What if you think we have incorrect information or you would like a copy of the information we hold about you?

Under the Data Protection Act 1998 you may request details of personal information which we hold about you. If you would like a copy of the information held on you please contact us. For more information about how we protect personal data please click here.

You can view the Data Protection leaflet by clicking here. This will open in a new window as a PDF.

Site Tracking

We use tracking software to monitor customer traffic patterns and website usage to help us develop the design and layout of the website to better meet the needs of visitors. This software does not enable us to capture any personally identifying information.

We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.

Your Consent

By using the Radian Homes and Radian websites, you consent to the collection and use of this information by Radian for the purposes described above. If we decide to change our Privacy Policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.

Contact Us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at radiandirect@radian.co.uk or by writing to us at Radian, Collins House, Bishopstoke Road, Eastleigh, Hants SO50 6AD.

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