Information for Shared Owners
In this section, you’ll find lots of handy information about your Shared Ownership home, including how to buy more share and making home improvements.
If you are a Yarlington Homes customer you are in the right place. We’re looking after Shared Ownership Resales and Post Sales Services for both Radian Homes and Yarlington Homes Group customers as part of the recent partnership between our two organisations.
Please contact Radian Homes on 0800 145 6663 or email Resales at resales@radianhomes.co.uk for enquiries relating to the sale of your property or Post Sales at postsales@radian.co.uk regarding enquiries on staircasing or re-mortgages.
Buying more shares
Your Shared Ownership Lease gives you the option of buying more shares in your home, whenever you feel the time is right to do so. This is also known as ‘staircasing’.
Selling your home
Should you ever wish to move out of your Shared Ownership home, we have a dedicated Resales team to help you do so.
Your Lease sets out that Radian must have first opportunity to find a buyer, so that we can offer Shared Ownership to others trying to get on the property ladder.
If after a certain amount of time we haven’t found you a buyer, you can sell your home as usual through an estate agents.
Changing your mortgage
Whether you are shopping around for a new deal when your introductory rate expires, or looking to borrow more for home improvements, it’s likely you’ll want to change your mortgage at some point.
Your lender will ask Radian to approve these changes as we hold a legal charge on your property.
Adding or removing an owner
If you want to make any changes to who owns your home, Radian will need to agree to this. You can get an application form by calling 0800 145 6663 or emailing postsales@radian.co.uk.
Any new owners will need to fit the criteria set for Shared Ownership.
To remove an owner, we’ll need their consent in writing unless you have a court order stating that the home must be transferred to you. One of the parties who originally bought the home as Shared Ownership will always need to remain an owner.
Improving your home
We want you to make the most of your home, so carry on choosing that paint or wallpaper!
But if you are planning to make more extensive or structural home improvements, you will need Radian’s agreement. This won’t be complicated and the good news is that in most cases requests are approved.
Financial advice
If you would like advice on your mortgage or insurance options, it’s always best to talk to a professional.
Valuations
If you’ve been asked to provide a valuation report on your home, this will need to be carried out by a surveyor who is registered with the Royal Institution of Chartered Surveyors.
You might be asked for this if you redeem your loan or want to borrow more money on your mortgage.
Updating your details
Remember to let us know if your name or contact details change.
To update your phone number or email address, you will need to call the Radian Direct team on 0300 123 1 567.
If you have changed your name, you can either pop into one of our offices or send in a copy of your deed poll, marriage certificate, or decree absolute to:
Post Sales Team
Collins House
Bishopstoke Road
Eastleigh
SO50 6AD
